Order Turnaround Time OrthoDenco
OrthoDenco has a baseline turnaround time of a week and a half to seven business days. Some practices may require a faster turnaround time, and some practices don’t. That depends on the stage and volume of the practice. If it’s a new practice the patient base is not as wide so that practice may or may not require a faster turnaround time than seven business days. Some practices work their schedules in a different way so they might need their appliances back in three weeks.
The bottom line is at OrthoDenco we don’t cast our accounts into a specific turnaround time. We cater to our customers as opposed to our customers catering to the lab. That seems to be something that our customers appreciate because they’re able to develop their own thing and we pretty much come in as a facilitator rather than the lab that says, “Hey, I need this or I can’t work for you.” That’s the difference between us and other labs and how we manage our turnaround